Order by December 15 for Christmas delivery   |   Personalized gifts, designed in Troy, Michigan   |   Free US shipping on orders over $35   |   Charms & beaded pens made by hand

Shipping Policy

Every PRINTZONN order is made for you in our small studio in Troy, Michigan. Here is how shipping works.

Making time

  • Orders ship within 2 business days (Monday to Friday, excluding US holidays).
  • Orders of fewer than 4 items usually ship the next business day.
  • We check every personalization before it is made, so please double-check names, dates and spelling when you order.

Shipping cost

  • Free US shipping on orders of $35 or more (order subtotal before discounts).
  • Orders under $35: flat $5.99.

Where we ship and how

  • We currently ship within the United States.
  • We ship with UPS or FedEx, and occasionally USPS.
  • Delivery time after shipping depends on the carrier and your location.
  • You can see your order status under My Account > Orders.

Damaged or wrong item

If your order arrives damaged or you received the wrong item, please contact us within 3 days of delivery with clear photos, and we will replace it or refund it. See our Return & Refund Policy for details.

Questions

We are happy to help. Email store@printzonn.com or use our contact form, and include your order number.